Shipping policy

1. How much is shipping?

Shipping is $6.99 for all orders.

2. How long will it take for my order to ship?

Orders are typically processed within 1-3 business days from one of our regional fulfillment centers. However, orders placed on Saturday will most likely be processed the following Monday. Please keep this in mind if you choose expedited or overnight shipping.

3. When will I receive my order?

Once we receive your order, we will ship within 7-15 business days. Due to the large number of shipments, styles, and categories we process each day, our warehouse updates inventory daily, so our in-store inventory may not be very accurate. If an item is out of stock after checkout, we will notify the customer immediately. We apologize for any inconvenience this may cause. Thank you for shopping with us.

4. Shipping Addresses

Currently, we only support shipping to addresses within the United States. Please ensure that the shipping address you provide is within the United States when placing your order. We do not ship internationally or to territories outside the United States. Any orders with an invalid address will be rejected and we will contact you to reconfirm your shipping information or cancel your order.

5. Shipping Providers

We work with reputable carriers such as USPS to ensure that your order is delivered quickly and safely. Once your order has been processed and shipped to the carrier, you will receive tracking information to track your order. Delivery times may vary depending on your location, but we are committed to providing the best shipping service, ensuring you receive your package on time and in perfect condition.

6. Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

7. Some things to note

We are not responsible for shipment delays due to invalid addresses, customs clearance, severe weather, holidays, natural disasters or carrier delays.

Please note that holidays are not considered business days and should be taken into account when calculating delivery times.

Occasionally unexpected delays occur due to thorough inspections, out-of-stock items, especially during periods of high volume.

8. Lost or Stolen Packages

We always do our best to ensure that your goods are delivered in perfect condition. In the rare event that goods are lost or damaged in transit, please contact our customer service department as soon as possible. We will work with the delivery service to resolve the issue and arrange a replacement or refund if necessary.

Please take photos of items damaged or lost in transit and email them along with the necessary supporting documentation to support@rempeltshirt.store. Rempeltshirt requires these photos and documentation to replace any damaged or lost products.

If the goods in the shipment are completely damaged, unsorted and inexplicably damaged, or if a critical part of the product that cannot be replaced or delivered in a timely manner is seriously damaged to the point of being dangerous or defective (not just cosmetic damage such as paint scratches), please contact us for assistance.

9. Contact us

Email: [email protected]

Address: 2431 Clarendon Ave, Huntington Park, CA 90255, USA

Working hours: 8:00 am – 6:00 pm (PST) | Mon – Fri